Certified Data Architect v1.0

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Northern Trail Outfitters (NTO) uses Sales Cloud and Service Cloud to manage their sales and support processes. Some of NTOs teams are complaining they see new fields on their page and are unsure of which values need be input. NTO is concerned about lack of governance in making changes to Salesforce.
Which governance measure should a data architect recommend to solve this issue?

  • A. Create reports to identify which fields users are leaving blank, and use external data sources to augment the missing data.
  • B. Add description fields to explain why the field is used, and mark the fields as Required.
  • C. Create and manage a data dictionary, and use a governance process for changes made to common objects.
  • D. Create validation rules with error messages to explain why the field is used.


Answer : C

Universal Containers needs to load a large volume of leads into Salesforce on a weekly basis. During this process the validation rules are disabled.
What should a data architect recommend to ensure data quality is maintained in Salesforce?

  • A. Allow validation rules to be activated during the load of leads into Salesforce.
  • B. Develop a custom Batch Apex process to improve quality once the load is completed.
  • C. Activate validation rules once the leads are loaded into Salesforce to maintain quality.
  • D. Ensure the lead data is preprocessed for quality before loading into Salesforce.


Answer : D

During the implementation of Salesforce, a customer has the following requirements for Sales Order:
1. Sales Order information needs to be shown to users in Salesforce.
2. Sales Orders are maintained in the on-premise enterprise resource planning (ERP).
3. Sales Order information has more than 150 million records.
4. Sales Orders will not be updated in Salesforce.
What should a data architect recommend for maintaining Sales Orders in Salesforce?

  • A. Use custom objects to maintain Sales Orders in Salesforce.
  • B. Use external objects to maintain Sales Orders in Salesforce.
  • C. Use custom big objects to maintain Sales Orders in Salesforce.
  • D. Use Standard Order object to maintain Sale Orders in Salesforce.


Answer : B

Universal Containers is preparing to implement Sales Cloud and would like its users to have Read Only access to an Account record if they have access to its child Opportunity record.
How would a data architect implement this sharing requirement between objects?

  • A. Implicit sharing will automatically handle this with standard functionality.
  • B. Create an owner-based sharing rule.
  • C. Add appropriate users to the Account team.
  • D. Create a criteria-based sharing rule.


Answer : A

Universal Containers (UC) stores 10 million rows of inventory data in a cloud database. As part of creating a connected experience in Salesforce, UC would like to expose this inventory data to Sales Cloud without a direct import. UC has asked its data architect to determine if Salesforce Connect is needed.
Which three considerations should the data architect make when evaluating the need for Salesforce Connect? (Choose three.)

  • A. You want real-time access to the latest data from other systems.
  • B. You need small amounts of external data at any one time.
  • C. You need to expose data via a virtual private connection.
  • D. You have a large amount of data and would like to copy subsets of it into Salesforce.
  • E. You have a large amount of data that you don't want to copy into your Salesforce org.


Answer : ABE

Universal Containers (UC) has implemented Salesforce. UC is running out of storage and needs to have an archiving solution. UC would like to maintain two years of data in Salesforce and archive older data out of Salesforce.
Which solution should a data architect recommend as an archiving solution?

  • A. Build a batch job to move all records off platform, and delete all records from Salesforce.
  • B. Build a batch job to move two-year-old records off platform, and delete old records from Salesforce.
  • C. Build a batch job to move all records off platform, and delete old records from Salesforce.
  • D. Use a third-party backup solution to back up all data off platform.


Answer : D

Universal Containers (UC) has a very large and complex Salesforce org with hundreds of validation rules and triggers. The triggers are responsible for system updates and data manipulation as records are created or updated by users. A majority of the automation tools within UC's org were not designed to run during a data load. UC is importing 100,000 records into Salesforce across several objects over the weekend.
What should a data architect do to mitigate any unwanted results during the import?

  • A. Ensure validation rules, triggers, and other automation tools are disabled
  • B. Ensure duplication and matching rules are defined
  • C. Bulkify the triggers to handle import loads
  • D. Import the data is smaller batches over a 24-hour period


Answer : A

Universal Containers is using Salesforce for Opportunity management and enterprise resource planning (ERP) for order management. Sales reps do not have access to the ERP and have no visibility into order status.
What solution should a data architect recommend to give the sales team visibility into order status?

  • A. Leverage Canvas to bring the order management UI in to the Salesforce tab.
  • B. Build real-time integration to pull order line items into Salesforce when viewing orders.
  • C. Build batch jobs to push order line items to Salesforce.
  • D. Leverage Salesforce Connect to bring the order line item from the legacy system to Salesforce.


Answer : D

A large multinational B2C Salesforce customer is looking to implement their distributor management application in Salesforce. The application has the following capabilities:
1. Distributors create Sales Orders in Salesforce.
2. Sales Orders are based on Product prices applicable to their region.
3. Sales Orders are closed once they are fulfilled.
4. It is decided to maintain Sales Orders in Opportunities object.
How should the data architect model this requirement?

  • A. Create lookup to Custom Price object and share with distributors.
  • B. Manually update Opportunities with Prices applicable to distributors
  • C. Configure Price Books for each region and share with distributors.
  • D. Add custom fields in Opportunity and use triggers to update prices.


Answer : C

Universal Containers (UC) uses the following Salesforce products:
Sales Cloud for customer management.
Marketing Cloud for marketing.
Einstein Analytics for business reporting.
UC occasionally gets a list of prospects from third-party sources as comma-separated values (CSV) files for marketing purposes. Historically, UC would load these contacts into Lead object in Salesforce and sync to Marketing cloud to send marketing communications. The number of records in the Lead object has grown over time and has been consuming large amounts of storage in Sales Cloud. UC is looking for recommendations to reduce the storage and advice on how to optimize the marketing process.
What should a data architect recommend to UC in order to immediately avoid storage issues in the future?

  • A. Load the CSV files in an external database and sync with Marketing Cloud prior to sending marketing communications.
  • B. Continue to use the existing process to use Lead object to sync with Marketing Cloud and delete Lead records from Sales Cloud after the sync is complete.
  • C. Load the contacts directly to Marketing Cloud and have a reconciliation process to track prospects that are converted to customers.
  • D. Load the CSV files in Einstein Analytics and sync with Marketing Cloud prior to sending marketing communications.


Answer : D

Universal Containers (UC) is migrating from a legacy system to Salesforce CRM. UC is concerned about the quality of data being entered by users and through external integrations.
Which two solutions should a data architect recommend to mitigate data quality issues? (Choose two.)

  • A. Leverage third-party AppExchange tools.
  • B. Leverage Apex to validate the format of data being entered via a mobile device.
  • C. Leverage validation rules and workflows.
  • D. Leverage picklist and lookup fields where possible.


Answer : CD

A large Insurance provider is looking to implement Salesforce. The following conditions exist:
1. Multiple channels for lead acquisition
2. Duplicate leads across channels
3. Poor customer experience and higher costs
On analysis, it was found that there are duplicate leads that are resulting in multiple quotes and opportunities.
Which three actions should a data architect recommend to mitigate the issues? (Choose three.)

  • A. Implement third-party solution to dean and enrich lead data.
  • B. Implement de-duplication strategy to prevent duplicate leads.
  • C. Build a custom solution to identify and merge duplicate leads.
  • D. Standardize lead information across all channels.
  • E. Build process to manually search and merge duplicates.


Answer : ABD

A large automobile company has implemented Salesforce for its sales associates. Leads flow from its website to Salesforce using a batch integration in Salesforce. The batch job converts the leads to Accounts in Salesforce. Customers visiting their retail stores are also created in Salesforce as Accounts.
The company has noticed a large number of duplicate Accounts in Salesforce. On analysis, it was found that certain customers could interact with its website and also visit the store. The sales associates use Global Search to search for customers in Salesforce before they create the customers.
Which option should a data architect choose to implement to avoid duplicates?

  • A. Develop an Apex class that searches for duplicates and removes them nightly.
  • B. Build a custom search functionality that allows sales associates to search for customer in real time upon visiting their retail stores.
  • C. Leverage duplicate rules in Salesforce to validate duplicates during the account creation process.
  • D. Implement an MDM solution to validate the customer information before creating Accounts in Salesforce.


Answer : C

Universal Containers is experiencing frequent and persistent group membership locking issues that severely restricts its ability to manage manual and automated updates at the same time.
What should a data architect do in order to resolve the issue?

  • A. Enable granular locking.
  • B. Enable parallel sharing rule calculation.
  • C. Enable defer sharing calculation.
  • D. Enable implicit sharing.


Answer : A

Universal Containers (UC) has implemented Sales Cloud for its entire sales organization. UC has built a custom object called Projects__c that stores customer project details and employee billable hours.
The following requirements are needed:
1. A subset of individuals from the finance team will need access to the Projects object for reporting and adjusting employee utilization.
2. The finance users will not need access to any sales objects, but they will need to interact with the custom object.
Which license type should a data architect recommend for the finance team that best meets the requirements?

  • A. Lightning Platform Starter
  • B. Service Cloud
  • C. Lightning Platform Plus
  • D. Sales Cloud


Answer : A

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Exam contains 120 questions
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